Help

Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.

GENERAL QUESTIONS | ORDER QUESTIONS

GENERAL QUESTIONS

  1. Where are you located?
    • We're located in Westlink Village Shopping Center at 9428 W. Central, Wichita KS 67212
  2. Where do I park?
    • There is a parking lot that surrounds the Westlink Village Shopping Center. 
  3. What are your hours?
    • 10 a.m. to 7 p.m. Tuesday through Saturday. We're closed Sunday and Monday. 
  4. How do I contact you?
  5. Are you a chain or franchise?
    • No, Blue Baboon Books is a locally owned Wichita business, born and bred in the ICT.
  6. Where did you get the name Blue Baboon Books? 
    • Our owner, Sara Ornelas, was raised by baboons in the blue forests of Oceana ... No, that's not true. Actually, we just liked the alliteration and thought it was fun to say!  

ORDER QUESTIONS

  1. If I find a book on your site, does that mean it's currently in stock at your store?
    • Not necessarily. If your order is time sensitive, please call us to confirm availability.
  2. I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
    • No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
  3. When will I get my book(s)?
    • For in stock orders we strive to ship them within 7 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
  4. What if I need to return something?
    • Please review our return policies and contact us with any further questions.
  5. What forms of payment do you accept?
    •  We accept credit cards (Visa, MasterCard, Discover and American Express and if you're picking up in store, you may pay in cash.
  6. How can I check the status of my order?
    • Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.